When a refund applies and how to request one.
Refunds are available within 7 days of a first purchase if the service has not been substantially used.
Once work has started on an SEO package, the delivered portion is non-refundable. Undelivered months of a monthly package can be cancelled.
Raise a support ticket from your dashboard with the order number. Approved refunds return to the original payment method within 5–10 business days.